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Front

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Zulip Front integration

Front lets you manage all of your communication channels in one place, and helps your team collaborate around every message. Follow these steps to receive Front notifications without leaving Zulip!

  • Instructions for all platforms

  1. Create a bot for Front. Make sure that you select Incoming webhook as the Bot type.

  2. Decide where to send Front notifications, and generate the integration URL.

  3. Go to the Settings page of your Front organization, and select the App store tab. Search for the Webhooks integration that's published by Front, and enable the app.

  4. Select the Rules tab, and add a new shared rule. Set the When and If conditions you would like to be notified about. Set Send to a Webhook as the action, and input the URL generated above in the Target Webhook field. Click Save.

  5. Add a new linkifier in your Zulip organization. Set the pattern to cnv_(?P<id>[0-9a-z]+) and the URL template to https://app.frontapp.com/open/cnv_{id}. This step maps Front conversations to topics in Zulip.

You're done! Your Front notifications may look like this:

Filtering incoming events

The Front integration supports filtering for the following events:

inbound, outbound, out_reply, comment, mention, assign, unassign, archive, reopen, trash, restore, tag, untag

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