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Use Webex as your call provider in Zulip

You can configure Webex as the call provider for your organization. Users will be able to start a Webex meeting and invite others using the add video call () button in the compose box.

Note: This is currently only possible on self-hosted Zulip installations.

Configure Webex as your call provider

By default, Zulip integrates with Jitsi Meet, a fully-encrypted, 100% open source video conferencing solution. You can configure Zulip to use Webex as your call provider instead.

For users in paid Webex organizations, which have the ability to create public rooms that are visible to every member within that organization, an ad-hoc meeting is created in Webex. Otherwise, for users of free Webex organizations, a personal room meeting is created in Webex.

Create a custom Webex integration

  • Instructions for all platforms

  1. Visit the New Integration page on the Webex developer portal.

  2. Select "No" for "Will this integration use a mobile SDK?".

  3. Fill in the Integration name, Icon and App Hub Description according to your preferences.

  4. For Redirect URI(s), enter https://zulip.example.com/calls/webex/complete replacing zulip.example.com with your Zulip organization's URL.

  5. For Scopes, select spark:all, meeting:schedules_read and meeting:schedules_write, and select Add Integration.

  6. optional: You can submit the integration to the Webex App Hub by following this documentation.

Configure your Zulip server and organization

  • Instructions for all platforms

  1. In /etc/zulip/zulip-secrets.conf, set video_webex_client_secret to your app's "Client Secret".

  2. In /etc/zulip/settings.py, set VIDEO_WEBEX_CLIENT_ID to your app's "Client ID".

  3. Restart the Zulip server with /home/zulip/deployments/current/scripts/restart-server.

  4. Go to Organization settings.

  5. Under Compose settings, select Webex from the Call provider dropdown.

  6. Click Save changes.

Logos are trademarks of their respective owners. None of the integrations on this page are created by, affiliated with, or supported by the companies represented by the logos.