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Configure a custom welcome message

You can configure a custom welcome message to be sent to new users in your organization, along with standard onboarding messages from Welcome Bot. For example, you can describe the purpose of important channels, and link to your organization's guidelines for using Zulip.

Administrators can also customize the message each time they create an invitation. Invitations sent by other users will always use the default custom welcome message configured by your organization's administrators.

You can compose the welcome message in the compose box to benefit from buttons and typeahead suggestions for message formatting, and copy it over.

Configure a default custom welcome message

This feature is only available to organization owners and administrators.

  • Instructions for all platforms

  1. Go to Organization settings.

  2. Under Automated messages and emails, enable Add a custom Welcome Bot message for new users.

  3. Under Message text, enter a custom welcome message using Zulip's standard Markdown formatting.

  4. (optional) Click Send me a test message, followed by View message, to see how the message will look. Follow the instructions above to return to the panel where this setting can be configured.

  5. Click Save changes.

Customize the welcome message when sending an invitation

This feature is only available to organization owners and administrators.

  • Instructions for all platforms

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Invite users.

  3. If there is no custom message configured in your organization, enable Send a custom Welcome Bot message. Otherwise, disable Send the default Welcome Bot message configured for this organization.

  4. Under Message text, enter the welcome message to use for this invitation using Zulip's standard Markdown formatting.

  5. Configure other invitation details as desired, and click Invite or Create link.

Don't see an answer to your question? Contact this Zulip server's administrators for support.