Logging in
By default, Zulip allows logging in via email/password as well as various social authentication providers like Google, GitHub, GitLab, and Apple.
Organization administrators can add other authentication methods, including the SAML and LDAP integrations, or disable any of the methods above.
You can log in with any method allowed by your organization, regardless of how you signed up. For example, if you originally signed up using your Google account, you can later log in using GitHub, as long as your Google account and GitHub account use the same email address.
Find the Zulip log in URL
Section titled “Find the Zulip log in URL”Here are some ways to find the URL for your Zulip organization.
- If your organization is hosted on Zulip Cloud
(usually at
*.zulipchat.com), go to the Find your accounts page and enter the email address that you signed up with. You will receive an email with the sign-in information for any Zulip organizations associated with your email address. - Search your email account for a registration email from Zulip. The subject
line will include
Zulip: Your new account detailsorZulip: Your new organization details. This email provides your organization’s log in URL. - If you have visited your organization’s log in page in the past, try reviewing
your browser’s history. Searching for
zulipchat.comshould find the right page if your Zulip organization is hosted on Zulip Cloud. - You can ask your organization administrators for your Zulip URL.
- If using Zulip in the browser, your organization’s Zulip log in URL is the first part
of what you see in the URL bar (e.g.,
<organization-name>.zulipchat.comfor Zulip Cloud organizations). - In the Desktop app, select Copy Zulip URL from the Zulip menu to copy the URL of the currently active organization. You can also access the Copy Zulip URL option by right-clicking on an organization logo in the organizations sidebar on the left.
- In the Mobile app, tap your profile picture in the bottom right corner of the app, then tap switch account to see the URLs for all the organizations you are logged in to.
- On Zulip Cloud and other Zulip servers updated to Zulip 6.0 or higher, click the gear () icon in the upper right corner of the web or desktop app. Your organization’s log in URL is shown in the top section of the menu.
Log in to a new organization
Section titled “Log in to a new organization”- Tap the Menu () tab in the bottom right corner of the app.
- Tap Switch account.
- Tap Add new account.
- Enter the Zulip URL of the organization, and tap Continue.
- Follow the on-screen instructions.
- Click the add organization () icon in the organizations sidebar on the left. You can also select Add Organization from the Zulip menu in the top menu bar.
- Enter the Zulip URL of the organization, and click Connect.
- Follow the on-screen instructions.
- Go to the Zulip URL of the organization.
- Follow the on-screen instructions.
Switch between organizations
Section titled “Switch between organizations”- Tap the Menu () tab in the bottom right corner of the app.
- Tap Switch account.
- Tap on the desired Zulip organization.
- Click on a logo in the organizations sidebar on the left, or choose an organization from the Window menu in the top menu bar.
You can log in to multiple Zulip organizations by opening multiple tabs, and logging into one Zulip organization in each tab. To switch Zulip organizations, just switch tabs.
Set or reset your password
Section titled “Set or reset your password”If you signed up using passwordless authentication and want to start logging in via email/password, you will need to create a password by following the instructions below. You can also reset a forgotten password.
- If you are logged in, start by logging out.
- Go to your organization’s login page at
https://<organization-url>/login/. - Click the Forgot your password? link below the Log in button or buttons.
- Enter your email address, and click Send reset link.
- You will receive a confirmation email within a few minutes. Open it and click Reset password.