Manage channel folders

Organizations can sort channels into folders. For example, you can put all the channels associated with a team into a dedicated folder. Channels will be grouped into folders in the Inbox view, and users can decide whether to group them by folder in the left sidebar.

Everyone can pin channels they personally want to pay close attention to. Pinned channels appear in a dedicated pinned channels section above channel folders.

Move a channel to a folder

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Channel settings.

  3. Click All in the upper left.

  4. Select a channel.

  5. Select the General tab on the right.

  6. (optional) Create a new channel folder.

  7. Under Folders, select the desired folder from the Channel folder dropdown.

  8. Click Save changes.

You can also hover over a channel in the left sidebar, click on the ellipsis (), and select Channel settings to access the General tab.

Create a new channel folder

This feature is only available to organization owners and administrators.

  1. Go to Channel folders.

  2. Click Add a new channel folder.

  3. Fill out channel folder information as desired, and click Create.

  4. In the Name column, click and drag the vertical dots to reorder channel folders.

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Channel settings.

  3. Click All in the upper left.

  4. Select any channel.

  5. Select the General tab on the right.

  6. Under Folders, click the Create new folder button to the right of the folder selection dropdown.

  7. Fill out the requested information, and click Create.

Edit a channel folder

This feature is only available to organization owners and administrators.

  1. Go to Channel folders.

  2. In the Actions column, click the edit () icon for the channel folder you want to edit.

  3. Edit channel folder information as desired, and click Save changes.

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Channel settings.

  3. Click All in the upper left.

  4. Select any channel.

  5. Select the General tab on the right.

  6. Under Folders, click the edit () icon for the channel folder you want to edit in the Channel folder dropdown.

  7. Edit channel folder information as desired, and click Save changes.

Delete a channel folder

This feature is only available to organization owners and administrators.

  1. Go to Channel folders.

  2. In the Actions column, click the delete () icon for the channel folder you want to delete.

  3. Approve by clicking Confirm.

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Channel settings.

  3. Click All in the upper left.

  4. Select any channel.

  5. Select the General tab on the right.

  6. Under Folders, click the delete () icon for the channel folder you want to delete in the Channel folder dropdown.

  7. Approve by clicking Confirm.

Reorder channel folders

This feature is only available to organization owners and administrators.

Users will see channel folders in the specified order.

  1. Go to Channel folders.

  2. In the Name column, click and drag the vertical dots to reorder channel folders.