Mobile notifications
Zulip can be configured to send mobile
notifications for DMs, mentions, and
alerts, as well as channel
messages and followed
topics.
-
Go to Notifications.
-
Toggle the checkboxes in the Mobile column of the Notification
triggers table.
End-to-end encryption (E2EE) for mobile push notifications
Zulip Server 11.0+ and Zulip Cloud support end-to-end encryption for mobile push
notifications. Support is coming soon to the Zulip mobile
app. Once implemented, all push notifications sent from an up-to-date version of
the server to an updated version of the app will be end-to-end encrypted.
Organization administrators can require end-to-end encryption for
message content in mobile push notifications. When this setting is
enabled, message content will be omitted when sending notifications to
an app that doesn't support end-to-end encryption. Users will see “New
message” in place of message text. See technical
documentation
for details.
Require end-to-end encryption for mobile push notifications
This feature is only available to organization owners and administrators.
- Instructions for all platforms
-
Go to Organization settings.
-
Under Notifications security, toggle
Require end-to-end encryption for push notification content.
Mobile notifications while online
You can customize whether or not Zulip will send mobile push
notifications while you are actively using one of the Zulip apps.
-
Go to Notifications.
-
Under Mobile message notifications, toggle
Send mobile notifications even if I'm online, as desired.
Testing mobile notifications
Start by configuring your notifications settings to make it easy to trigger a
notification.
-
Go to Notifications.
-
In the Mobile column of the Notification triggers table, make sure
the DMs, mentions, and alerts checkbox is checked.
-
Under Mobile message notifications, make sure the Send mobile
notifications even if I'm online checkbox is checked.
Next, test Zulip push notifications on your mobile device.
-
Download and install the Zulip mobile app if you
have not done so already.
-
If your Zulip organization is self-hosted (not at *.zulipchat.com),
check
whether push notifications have been set up. If they were set up recently,
you will need to log out of your account.
-
Log in to the account you want to test.
-
Ask another user (not yourself) to send you a direct
message. You should see a Zulip message
notification in the notifications area on your device.
Troubleshooting mobile notifications
Checking your device settings
Some Android vendors have added extra device-level settings that can impact the
delivery of mobile notifications to apps like Zulip. If you're having issues
with Zulip notifications on your Android phone, we recommend Signal's excellent
troubleshooting guide,
which explains the notification settings for many popular Android vendors.
Android users using microG: we have heard reports of notifications working
if microG's "Cloud Messaging" setting is enabled.
Enabling push notifications for self-hosted servers
These instructions do not apply to Zulip Cloud organizations (*.zulipchat.com).
To enable push notifications for your organization:
- Instructions for all platforms
-
Your server administrator needs to register your Zulip server with the
Zulip Mobile Push Notification
Service.
-
For organizations with more than 10 users, an
owner or billing administrator needs to sign
up for a plan for your organization.
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